FlightDeckIQ ("we", "us", "our") is an independent educational platform providing interview and assessment preparation tools for professional pilots targeting airline selection processes. FlightDeckIQ is operated by its founder and is not affiliated with, endorsed by, or connected to Emirates Airline, Etihad Airways, Qatar Airways, or any other carrier.
By accessing or using FlightDeckIQ at app.flightdeckiq.com (the "App") or flightdeckiq.com (the "Site"), you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.
You must be at least 18 years old to use FlightDeckIQ. By creating an account, you confirm that you meet this requirement.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate information at registration and keep it up to date. We reserve the right to suspend or terminate accounts that contain false information or breach these Terms.
FlightDeckIQ offers one-time payment plans (Full Suite). Prices are displayed in Euros (EUR). Payments are processed securely by Paddle, our Merchant of Record. By purchasing a plan, you authorise Paddle to charge the stated amount to your chosen payment method.
All plans are one-time payments — you will not be billed on a recurring basis. Access is valid for the duration of your selection process, subject to a 12-month maximum from the date of purchase.
Where a free trial is offered, your payment method is captured at sign-up but not charged until the trial period ends. You may cancel before the trial expires and you will not be charged. One free trial per person. We reserve the right to detect and prevent trial abuse.
Please refer to our Refund Policy for full details. In summary: you may request a refund within 7 days of purchase if you have not accessed more than 20% of the platform content. We do not offer refunds after 7 days or where significant content has been accessed.
FlightDeckIQ is a preparatory tool. Use of this platform does not guarantee an interview invitation, job offer, or success in any airline selection process. Recruitment decisions remain entirely at the discretion of the respective airline. Results vary by individual.
We make reasonable efforts to keep content accurate and current. However, airline recruitment processes change frequently. FlightDeckIQ content is provided on an "as-is" basis. We are not liable for discrepancies between platform content and actual interview experiences.
All content on FlightDeckIQ — including question banks, guides, assessments, and AI tools — is owned by or licensed to FlightDeckIQ. You may not reproduce, distribute, resell, or share platform content without our written consent. Access is for your personal, non-commercial use only.
You agree not to:
We reserve the right to terminate access without refund for breach of this section.
Some features (including mock interview feedback and answer grading) use AI. AI-generated responses are for guidance only. They may contain errors and should not be relied upon as professional advice.
To the maximum extent permitted by law, FlightDeckIQ shall not be liable for any indirect, incidental, special, or consequential damages arising from use of the platform, including loss of opportunity, loss of income, or failure to secure employment. Our total liability to you for any claim shall not exceed the amount you paid for your subscription.
These Terms are governed by applicable law. Any disputes shall be resolved through binding arbitration or the courts of competent jurisdiction as determined by us.
We may update these Terms from time to time. Continued use of the platform after changes constitutes acceptance of the updated Terms. Material changes will be communicated by email where possible.
Questions about these Terms? Contact us at support@flightdeckiq.com.